Frequently Asked Questions (FAQs)

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At Integrative Family Care (IFC), we believe healthcare should be personal, compassionate, and centered around you. Here’s why so many families trust us as their PCP:

• Whole-Person Approach: We treat more than symptoms — we focus on your overall well-being, combining traditional and integrative care to support your long-term health.
• Unrushed Appointments: Your time matters. We listen, ask questions, and make sure you leave feeling heard and cared for.
• Continuity of Care: From childhood through adulthood, we’re here for every stage of life with providers who truly get to know you.
• A Warm, Welcoming Environment: Our patients feel like family - because to us, they are.
• Convenient Services: From in-house IV infusion/injection services and supplemental support to a user-friendly patient portal for bill pay, records, and refills - care is always close at hand.

Yes, Integrative Family Care accepts a wide range of commercial medical plans and strongly encourage patients to contact their insurance company directly to confirm our in-network status due to "narrow network plans" we are excluded from with these companies. We do participate with Medicare. Additionally, we do participate with select Medicaid programs for established patients only. 

HMO plans - you are REQUIRED to have listed a PCP from our office prior to being seen. Please contact us to confirm you choose the correct PCP for your plan. If your PCP is not listed as one of our providers on your service date(s) - you may be responsible for the full cost of your visit.

HMO plans often require insurance referrals (not just our provider referring you, but actually letting your insurance company know you are being referred to a specialist). Please allow up to 5 business days for non-urgent referrals to be processed.

We accept cash, checks, and credit cards (Visa, MasterCard, Discover & American Express). Copays and balances are expected on the date you are in the office. Please have your payment ready at the time of check-in/check-out; this saves you time and postage, and helps keep our billing expenses down, so we do not have to eventually pass that cost on to you.

If, for any reason, you cannot keep a scheduled appointment or will be delayed, please call us as soon as possible. IFC reserves the right to apply a $50 no-show fee to your account for missed appointments without a 24-hour notice. Automated reminder emails, calls, and texts are a courtesy and should not be utilized as the only means of remembering an appointment.